Shipping and Trade Terms

A US$3,200 laser leaving Shenzhen has three realistic routes: express courier in under a week, air freight in one to two, or sea freight in a month at a third of the cost. The right answer depends on the machine weight, your cash flow and whether you can wait. Below are the numbers we actually quote, and the customs mistakes that cost buyers the most.

Three routes, compared

RouteTransitIndicative costUse it when
Express courier (DHL/FedEx)4–7 days door to doorUS$180–420 for a 60–70 kg machineOne unit, urgent, buyer can clear customs
Air freight7–12 days plus clearanceUS$5.5–8 per kg, minimum 45 kgTwo to five units, or a spare handpiece bundle
Sea LCL25–40 days plus clearanceUS$120–220 per CBM plus destination chargesThree or more machines, or palletised consumables
Sea FCL 20ft25–40 daysUS$1,400–2,600 port to portA full clinic fit-out — 12+ machines

Incoterms, in plain terms

The Incoterm decides where your responsibility starts. Suppliers quote FOB because it is the cheapest number on the page, not because it is best for you — with FOB the freight and the customs clearance are yours to arrange, and a first-time importer discovers the destination charges after the goods have shipped.

TermSeller paysYou paySuits
EXWNothing beyond the factoryEverything, including export clearanceBuyers with their own forwarder — rare
FOB ShenzhenExport clearance, loadingFreight, insurance, duty, destination chargesExperienced importers
CIFFreight and insurance to your portDuty, clearance, inland deliveryBuyers who want one less contract to manage
DDPEverything to your door, duty includedNothing until deliveryFirst orders, small clinics, no customs account

Duty and tax, per market

Aesthetic lasers are classified under HS 8543.70 or 9018.90 depending on the customs authority's reading and the device's claimed function. The classification decides the duty rate, so it is worth confirming before the first shipment rather than arguing about it afterwards.

MarketTypical dutyVAT/GSTWatch out for
European Union0% under 9018.90 (medical) or up to 3.7% under 8543.7019–27% import VAT, recoverableMDR registration before first sale; VAT is payable at import even when recoverable
United Kingdom0% (medical) or 3.7%20% VAT, recoverableMHRA registration; UKCA/CE documentation
United States0–2.6% depending on classificationNo VAT; state sales tax on resaleFDA establishment registration and 510(k) if applicable
UAE5%5% VATMOHAP device registration; Arabic labelling
Saudi Arabia5–15%15% VATSFDA registration is slow — start early
Australia0–5%10% GSTTGA listing if making therapeutic claims

The four customs mistakes that cost the most

  1. 1
    Under-declaring the value

    It looks like a saving until the shipment is detained and the fine is calculated on the retail price. Customs authorities see the same machine every week and they know what it costs.

  2. 2
    Declaring "sample, no commercial value"

    A 60 kg crate is not a sample. Detention, reclassification, or a demand for a valuation — and your freight forwarder stops taking your calls.

  3. 3
    Forgetting the destination charges

    With FOB or CIF, terminal handling, documentation and delivery order fees arrive separately and can add 15–25% to the freight line. Ask for an all-in quote before you compare suppliers on price.

  4. 4
    Shipping without the compliance pack

    A machine held at customs because the declaration of conformity is a scanned photo of a different model is a machine you cannot bill for. Documents travel in the crate and by email before dispatch.

Packing and insurance

Machines ship in a foam-lined flight case inside a double-wall carton; sea freight adds a wooden crate. Every shipment is photographed before sealing, and the photos go to you — not because we expect a claim, but because a claim without photos of the packing is a claim that gets argued for six weeks.

Insurance is included on CIF and DDP terms at 110% of invoice value. On FOB you insure it yourself, and we recommend you do: a laser that arrives with a cracked sapphire is a US$360 part, but one that arrives with a bent chassis is a write-off.

Questions buyers ask about this

Can you ship DDP to my door?

Yes, to the EU, UK, US, UAE, Australia and most of Southeast Asia. DDP means we pay the duty and the customs clearance, and you receive a delivery note rather than a customs invoice. It costs 8–12% more than CIF but removes every surprise.

How long does a first order actually take, start to finish?

Stock machine: 3–7 days to dispatch, then 4–7 days by courier — about two weeks door to door. OEM with your branding: 20–25 days production, then shipping. The step that delays most first orders is the buyer's own import registration, not our production.

What if the machine arrives damaged?

Photograph the crate before opening, then the machine, then the damage. Send us those three sets within 48 hours and we replace or repair at our cost, including freight. Without the crate photos, the claim becomes a conversation with the insurer rather than with us.

Do you handle the export licence for lasers?

Diode and IPL aesthetic devices at these power levels are not dual-use controlled in most destinations, so no export licence is required from China. Higher-power Nd:YAG and some military-adjacent wavelengths are controlled — we will tell you if your model falls into that category.

Can you consolidate several machines into one shipment?

Yes, and it usually saves 30–40% on freight. One crate, one set of documents, one customs entry, one delivery. If you are fitting out a clinic, place the order as one shipment even if the machines come from different production runs.

Need a quote with the numbers in it?

Send the treatment list and the market, and a costed proposal comes back within 24 hours — machine, freight, duty and spares included.

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