Vetting · Sampling · Payment · Inspection
Most bad equipment orders are not caused by bad machines. They are caused by a buyer who never saw the factory, paid 100% up front, and discovered the handpiece compatibility problem after the crate arrived. This guide is the process we would follow ourselves, including the parts where we lose the sale.
Before a supplier conversation, write down three things: the treatments you will sell, the skin types of your clientele, and the price you can charge per session. Those three answers eliminate most of the catalogue. A clinic whose clients are Fitzpatrick V–VI should not be buying an IPL. A mobile therapist should not be buying a 52 kg floor unit. A salon that has never sold a skin treatment should not be buying fractional RF.
Every aesthetic equipment site looks the same: stock photos, "CE certified", a WhatsApp button. What separates a supplier from a reseller is whether they can answer a technical question that is not on their own product page.
"What is the fluence at 10Hz on the 12×24 handpiece, and what is the pulse width at that setting?" A supplier answers; a reseller forwards it to someone and comes back tomorrow.
Not a certificate for a different model, not a photo of a wall of certificates. The DoC names the model and the directives.
The good answer includes a price, a stock level and a shipping time. The bad answer is "we have never had a failure".
Not references they wrote themselves — clinic names you can look up and call.
Ten minutes on a video call tells you more than forty product photos. If the call is refused, stop here.
For machines, "sample" means a paid trial unit or a factory visit, not a free demo. Expect to pay for the unit and the freight; a supplier who ships a US$3,200 laser for free is pricing that risk into someone else's order. For consumables and accessories, order a small quantity and test it against your own machine before the pallet.
| Order size | What to do | What it costs |
|---|---|---|
| One machine, first time | Paid trial unit, test for two weeks, then negotiate volume | Machine price plus freight |
| Three to five machines | Visit the factory or appoint a third-party inspector | US$300–600 inspection plus travel |
| Container fit-out | Pre-shipment inspection on every unit, AQL 2.5 plus functional test | Included on orders above US$25,000 |
The standard terms are 30% deposit and 70% before dispatch. That is reasonable — no factory funds a US$30,000 order on trust. What you should never do is pay 100% up front to a supplier you have not bought from before, however good the discount is.
An inspection costs US$300–600 and catches the failures that are expensive after the fact: wrong handpiece, missing eyewear, a cracked sapphire from factory handling, a firmware in the wrong language.
| Red flag | What it usually precedes |
|---|---|
| Price 40% below every other quote | A lower-power diode stack, or a refurbished handpiece |
| "FDA approved" on the homepage | Documents that do not survive a customs query |
| No answer on spare part pricing | A machine that is scrap the first time it fails |
| Refuses a video call or an inspection | A trading company with no factory behind it |
| Pushes you to pay 100% for a "discount" | Your money, their schedule |
A workable single-room start — one diode laser, one RF platform, accessories and PPE — lands between US$8,000 and US$11,000 ex-works, plus 10–20% for freight and duty. A two-treatment-room fit-out with three machines and spares is US$25,000–35,000.
No. An agent adds a margin and a communication layer. What you need is a supplier who answers technical questions directly, and a freight forwarder in your own country — those are different roles and the second one is genuinely worth paying for.
Six to ten weeks: two to three weeks for production, three to five weeks for sea freight, plus your own registration and installation time. The registration is usually the long pole, not the manufacturing.
Yes, and we encourage it on any order above US$10,000. Give us a week's notice and we will schedule the line, the test bench and the inspection of your own goods.
12–24 months on the machine and 6–12 months or a shot count on the handpiece. Be careful with "lifetime warranty" — it usually means lifetime of the model, which may be two years.
LadyWW Beauty Tech · aesthetic equipment wholesale
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